How to book
Call our reservation telephone hotline.
Or
Complete and submit the online booking form over our secure area. NB: For properties showing either Available or On Request.
If you are reaching the end of your tether in your search for a
suitable property, don’t give up yet! Just hit the Please Help Me
Button to request our help and we will get one of our experienced
consultants on the case. But do try not to be too vague!
On receipt of the booking form we will process your reservation immediately with the property owner or management agent and more often than not this will be instantaneous. Your payment will be processed at the same time, but no money will be collected until the property is actually reserved for you. You will receive an e-mail confirmation of your booking with the reservation number as soon as possible, usually by return but you should allow for up to 24 hours.
Shortly after full payment, or the balance payment, has been
received vouchers and arrival instructions will be emailed to you, you
should expect to receive them within 7 days.
Payments
We accept the following which are processed through our HSBC Clients Account:
Debit Cards:
Switch/Maestro, Solo
Credit Cards:
Visa, MasterCard, American Express
Each booking has a transaction fee of £10 - or equivalent - which is collected at the time of booking.
There is a 2% handling charge added to balance and full payments by credit card.
